Shipping Policy

By purchasing through Olèa, you are acquiring a digital product that does not require any physical shipping.

Once your order is confirmed and your payment has been successfully processed, you’ll be directed to an order confirmation page, where you’ll find a download link to immediately access your travel guide(s).

At the same time, an order confirmation email will be sent to the email address you provided at checkout. This email will also include a download link, so you can access your guide(s) anytime - as long as you don’t delete the email, you’ll be able to open or re-download your files whenever you need them.

If you don’t receive the order confirmation email within a few minutes, please check your spam or promotions folder. Still nothing? No worries — just email us at hello@oleatravelers.com with your order number, and we’ll send you a fresh download link.